Re-Imaging Using Generic Recovery Images
In the learning environment, the first line of defense is
to re-image the mobile system. When a problem occurs, the
end user must walk the mobile system in. Due to the high
number of support incidents per end user combined with the
overburdened IT staff, there is little or no time to troubleshoot
the system. The only solution is to reset and reload the
system using the generic deployment image. This results
in recovery of the system, but also a complete loss of customizations
and any data on the system.
One Button Restore Solutions
Together, Rapid Restore Solutions provide One Button Restore
that seamlessly integrates with any IT support policy. Effective
recovery policies are easily extended down to each laptop
- from IT Administrator to mobile computer user. All of
the features and benefits (described below) translate into
conservation of IT staff resources, as well as reduced downtime
for end users, resulting in far greater satisfaction.
One Button Restore solutions can be remotely managed and
can help maintain protection and recovery without any onsite
IT intervention. The solutions will perform up to a complete
restore of a system - of both recovery image and personal
data - within the hour.
One Button Restore Benefits
For the campus environment, One Button Restore solutions provide
the following benefits:
- Provide a fast problem resolution tool for the student
and IT Administrator
- Both student and IT Administrator can manage the laptop
- The IT Admin can backup and restore the core software
image
- The student can backup and restore personal data files
- Far greater end user satisfaction.
Manage Recovery Solutions
The One Button Restore solutions include:
