Xpoint Technologies pioneered One Button Restore solutions for Windows^® desktop, mobile and server computer systems. Designed to perform in environments limited to no onsite IT staff such as remote locations and branch offices, Xpoint's One Button Restore provides a nonstop computing environment for essential computers that run critical software applications.

Most computer support issues are caused by unpredictable software glitches that may result from software image corruption. When this occurs, resolution to these problems can take 30 minutes, several hours and even days. This results in loss of revenue due to reduced employee productivity, sacrificed customer service and the temporary inability to perform computer transactions.

Most retail stores are without IT resources and employees are novice computer users. Store Managers who report the problems may be unable or not allowed to troubleshoot problems themselves. This combination makes remotely managing and troubleshooting support incidents difficult. If the problem cannot be solved by corporate IT, an onsite service technician is often required to solve the problem.