I. Introduction
II. Characteristics
III. The Retail Store is Finely
Tuned Environment
IV. Common IT Management Problems
V. Current Resolution versus One Button Restore Solution
VI. One Button Restore Scenarios
VII. Conclusion
V. Current Resolution
versus One Button Restore Solution
Remote Management
As a first line of defense, resolution of support problems
requires the IT Administrator to remotely dial in and troubleshoot
the problem. For the problems that cannot be resolved, it
is necessary to send a service technician onsite.
Last Resort Solutions
As a last resort, the IT Administrator has two choices to
solve problems. In both cases, these are the least desirable
due to cost.
- Send a technician onsite to solve the problem
- Replace the inoperable system with a new one
One Button Restore
Solutions
Together, Rapid Restore™ Solutions provide One Button Restore that seamlessly integrates with any corporate Business
Continuity plan. Business recovery policies can be easily
extended down to each computer - from corporate headquarters
to each desktop. All of these features and benefits can
translate into conservation of IT staff resources as well
as reduced downtime for end users - savings that can help
virtually any company improve the bottom line.
One Button Restore
solutions can be remotely managed and will run without any
onsite IT intervention. To solve the common problems, the
solutions will perform up to a complete restore of a system
within the hour.
One Button Restore
Benefits
One Button Restore solutions in the retail store provide the
following benefits:
- Restore a system,
even if the hard drive or complete system has been replaced
- In the event
of a software corruption, remotely restore a computer
within 15-20 minutes
- Protect store
transaction data
- Remotely access
the site through a secure HTML browser
- Receive system
management alerts via pager or email
One Button Restore
Solutions
The One Button Restore solutions include:
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